Toronto, ON – The Electrical Safety Authority is notifying the public that ADD Canada Inc. has announced a voluntary recall of the following electrical product. Users should stop using recalled products immediately.
Name of Product: T-scale Non-Automatic Weighing Instrument
Units: 52
Manufacturer/Importer: ADD Canada Inc.
Hazard: These products are unapproved, have not been tested to any Canadian Safety Standards and do not bear a recognized approval mark for Ontario.
Incidents/Injuries:
Description/Models: T-scale Non-Automatic Weighing Instrument. Commercial electronic weighing scale with flat weighing platform and upright display. Serial / Batch Numbers: Affected units supplied in Ontario during the affected distribution period. Approximate Retail Cost: Varies by configuration.
Remarks: The recalled units are not certified to Canadian Standards by a Certification Agency.
Sold by: ADD Canada Inc.
When was distributed: 09 2023 – 03 2026
Manufactured in: China
Toronto, ON – The Electrical Safety Authority is notifying the public that ADD Canada Inc. has announced a voluntary recall of the following electrical product. Users should stop using recalled products immediately.
Name of Product: Kiosk AB32
Units: 9
Manufacturer/Importer: ADD Canada Inc.
Hazard: These products are unapproved, have not been tested to any Canadian Safety Standards and do not bear a recognized approval mark for Ontario.
Incidents/Injuries:
Description/Models: Kiosk AB32, a commercial self-service kiosk with an upright touchscreen display and base/stand structure.
Serial / Batch Numbers: Affected units supplied in Ontario during the affected distribution period.
Approximate Retail Cost: Varies by configuration.
Remarks: The recalled units are not certified to Canadian Standards by a Certification Agency.
Sold by: ADD Canada Inc.
When was distributed: 05 2023 – 11 2023
Manufactured in: China
Remedy: Affected customers should immediately stop using the affected unit(s), disconnect the product from power, and contact ADD Canada Inc. to arrange return of the product. ADD Canada Inc. is coordinating the return process with affected customers and will provide further instructions regarding the appropriate next steps after the affected unit(s) are returned. Customers should not attempt to repair or modify the product themselves.
Consumer Contact:
ADD Canada Inc.
Customer Service Department
Phone: 1 (647) 350-8878
Email: info@addcanada.ca
Address: 2220 Midland Ave, Unit 1, Scarborough, ON,
M1P3E6, Canada
